What are the main criteria for an establishment to be awarded the

Accessibility Welcome and information User comfort Types of disability: To be awarded the label, an establishment must meet the criteria for at least two types of disability. Assessment and compliance: An assessment visit is carried out to check compliance with the label criteria.

Reliable and objective information Development of a tailored offering Voluntary and ongoing commitment Recognition and visibility: establishments awarded the label benefit from official recognition, which encourages them to maintain high standards of accessibility. It also makes it easier for disabled people to identify places that are adapted to their needs.

What types of disability are covered by the

Motor disabilities: accessibility and special facilities, including adapted toilets, accessible rooms and reserved parking spaces. Visual disability: adapted signage with information available in Braille or enlarged characters. Hearing impairment: establishments can install magnetic loops for people with hearing aids / use visual aids such as subtitles for videos, clear displays and warning light systems. Mental disability: information should be presented simply and clearly, using self-explanatory pictograms / staff should be trained to provide appropriate and reassuring assistance.

Tourism & Handicap Label

The Tourisme & Handicap label helps to better meet the needs of disabled people, whatever their disability: motor, visual, hearing or mental, so that everyone can choose their holidays and leisure activities in complete freedom.

What does it involve? this label?

The label guarantees easy access to the establishment’s buildings and services, as well as a personalised welcome offering care and attention.

The label covers accommodation, restaurants, visitor attractions, leisure and cultural activities, and tourist information centres.

The label is valid for 5 years.

Discover the Tourism & Handicap Label

Gujan-Mestras Tourist Office is certified for 4 disabilities

The Gujan-Mestras Tourist Office has been awarded the Tourism & Handicap label for 4 disabilities: motor, mental,hearing and visual.

La Hume beach has held the ” Handiplage level 2 ” label since 2008, awarded by the Handiplage association. It offers the following facilities and services for people with reduced mobility:

Reserved parking space
A walkway from the car park to the bathing area
Provision of a ” tiralo ” for walking on the sand and swimming
Disabled toilet facilities less than 100 metres away
Accessible shower with flexible hose
Assistance for people with reduced mobility: Handiplagiste, in July and August

Discover the handiplage label

🌟 Great recognition for our commitment to accessibility! 🌟

We are proud to announce that, in February 2026, our tourist office renewed its Tourism & Handicap label and was awarded the label for the 4th disability (visual disability)!
This distinction rewards our constant efforts to make our destination accessible to all, without exception.

Notification of the Tourisme & Handicap 2026 label

Labelling procedure

Stage 1

Labelling procedure HERE

Stage 2

Self-assessment tool HERE

Step 3

Disability and multimedia

Two main areas of use have been set up at the Michel Bézian multimedia library. The first aims to make the cultural and informational resources available when visiting the multimedia library (press, literature, multimedia information and communication, etc.) accessible to people with disabilities. The second provides access to the creative uses available in the multimedia workshops (image, sound, interactivity).

Discover the cultural centre

Answering questions

What are the main criteria for an establishment to be awarded the
- Accessibility
- Welcome and information
- User comfort
- Types of disability: To be awarded the label, an establishment must meet the criteria for at least two types of disability.
- Assessment and compliance: An assessment visit is carried out to check compliance with the label criteria.
How does the
- Reliable and objective information
- Development of a tailored offering
- Voluntary and ongoing commitment
- Recognition and visibility: establishments awarded the label benefit from official recognition, which encourages them to maintain high standards of accessibility. It also makes it easier for disabled people to identify places that are adapted to their needs.
What types of disability are covered by the
- Motor disabilities: accessibility and special facilities, including adapted toilets, accessible rooms and reserved parking spaces.
- Visual disability: adapted signage with information available in Braille or enlarged characters.
- Hearing impairment: establishments can install magnetic loops for people with hearing aids / use visual aids such as subtitles for videos, clear displays and warning light systems.
- Mental disability: information should be presented simply and clearly, using self-explanatory pictograms / staff should be trained to provide appropriate and reassuring assistance.