©Terra Ostra team

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Welcome to theGujan-Mestras Tourist Office!

Our tourist office is your gateway to discovering the hidden treasures and wonders of Gujan-Mestras. Whether you’re a nature lover or looking for adventure, we’re here to guide and inspire you.

Looking for an authentic souvenir or a unique gift to immortalise your stay on the Bay of Arcachon? The shop at the Gujan-Mestras Tourist Office is the ideal place to find local products emblematic of the region.

The Tourist Office is classified in category I and holds the Qualité Tourisme label.

Our commitments

Our visitors can be sure of a warm welcome and quality service, and the socio-professionals can be sure of consistency in promoting their offer and the services provided by theTourist Office.

  • A personalised welcome
  • Clear, precise information
  • Competent, attentivestaff
  • A comfortable placeaccessible to people with reduced mobility
  • Localtourist information tailored to your needs
  • Your opinions taken into account and your complaints dealt with
  • Continuous improvement of services and facilities
  • Compliance with the requirements of the Quality Tourism mark

Our missions

The Tourist Office is managed by EPIC TERRA OSTRA.

Holiday advisors :

  • Are available and attentive to every request
  • Offer a warm and courteouswelcome
  • Provide accurate and comprehensiveinformation on the region’s tourist services and activities
  • Continuouslyimprovetheir reception service based on the quality indicators they have put in place

Information and services :

  • Local information: map, accommodation, leisure activities, events, etc. in several languages
  • Information about the region
  • 3-day local weather forecast
  • Tide times
  • Transport: bus, train, boat
  • Cultural seasons and events
  • Souvenir shop
  • A bicycle repair kit
  • Free WIFI access around the Tourist Office

Address: 37 avenue de Lattre de Tassigny

33470 GUJAN-MESTRAS

The Tourist Office team

Franck AVICE Director

Claudine LORIOD Manager
Elodie ABIVEN Holiday advisor
Julie FORTEAU Holiday advisor
Jeanne MILLET Communication & Promotion
Géraldine CANTET Administrative and Financial Manager
Pascale FOY Assistant secretary-accountant
Fanny ORMIERES Administrative secretary
Anne Sophie MAUDUIT Group Manager

Opening times

Open all year round:

  • Monday to Saturday, 9.30am to 12.30pm and 2pm to 5.30pm(closed on Saturdays from November to March inclusive)
  • Sundays and public holidays during the spring holidays from 10am to 1pm

From 5 July to 24 August 2025:

  • Monday to Saturday, 9.30am to 6.30pm non-stop
  • Sundays and public holidays from 9.30am to 1pm

The shop

TheTourist Office shop is ready to welcome you with a range of souvenirs from the Bay of Arcachon and Gujan-Mestras, including the famous ladybird, the town’s emblem.

Our shop offers a range of products at low prices, for young and old, products and souvenirs of the town, postcards, mugs, magnets, jewellery, carafes, bags, tea towels, etc.

Some of our products are made locally or in France.

Whether you’re looking for a gift or simply want to treat yourself, there’s something to suit every taste and every budget!

TheTourist Office does its utmost to support French manufacturers by promoting local and/or French-made products.